Privacy Policy

Privacy Policy

At Element Retail Pvt. Ltd. we value your concerns about online privacy & security while browsing and shopping at our website (hereinafter referred as “Website”). We make every effort to guarantee that the information you provide will used accordance with the privacy statement.

This privacy policy sets out how Element and Website uses and protects any information that you give while you use this website.

If for some reason the following privacy and security policy does not answer your questions, please contact us. Element value your feedback and look forward to improving our services to better meet your needs. Element may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

Element and Website collects basic information required to service your requests, including your name, mailing address, email and phone number. This information is collected when you purchase products or services offered on the website, or sign up for email notifications or for any other services. Your card information is requested only when you place an order and is submitted via the highest level of encryption to ensure the greatest amount of safety and security. When you browse our website, we also use “cookies” or bits of tracking data to gather information about your preferences. This includes your internet service provider’s address and your clicks and activity on our website. We do not trace this information to individual customers and will never use cookies to save confidential information such as passwords or credit/debit card information.

What we do with information we collect

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To send communication for the order placed for our products or services offered on the website
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.


Element is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other sites

At times, Element may provide links to other company websites which we believe may be of interest to you. Element is not responsible for the content or services on these sites, and if you choose to explore these links, we suggest you review their privacy policies.